FAQ'S

Q1: How can I book a self-drive car rental in Delhi with BT Cars?

Booking with BT Cars is easy! Visit our website or download our mobile app, select your desired vehicle, choose your rental period, and complete the booking process. You can also call our customer support for assistance.

Q2: What documents do I need to provide to rent a car?

You will need a valid driver’s license, a government-issued ID (such as an Aadhaar card or passport), and a credit/debit card for the security deposit.

Q3: Are there any mileage limits on the rented cars?

Yes, each rental comes with a specified mileage limit. Additional charges may apply if you exceed the limit. Details can be found on our website or during the booking process.

Q4: What should I do in case of an accident or breakdown?

In the event of an accident or breakdown, contact our 24/7 customer support immediately. We will provide assistance and guide you through the process to ensure your safety and convenience.

Q5: Can I extend my rental period?

Yes, you can extend your rental period subject to vehicle availability. Please contact our customer support as early as possible to make the necessary arrangements.

Q6: Are there any age restrictions for renting a car?

Yes, the minimum age requirement to rent a car with BT Cars is 21 years. Additionally, you must have a valid driver’s license with at least one year of driving experience.

Q7: How do I cancel my booking, and will I be charged a cancellation fee?

You can cancel your booking through our website, app, or by contacting customer support. Cancellation fees may apply depending on the timing of the cancellation. Please refer to our cancellation policy for details.

Q8: Do you offer insurance with the rental?

Yes, all our rentals come with basic insurance coverage. For additional coverage options, please check the details during the booking process or contact our customer support team.

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